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Reservations

In the Lochting software, we have 2 devices that can make use of reservations: MT.Matic and MT.Collect.

A reservation is a collection of products that are set aside and

  • In the case of MT.Matic: are reserved in the robot and can be collected through the MT.Matic vending machine for a specific order or customer.
  • In the case of the MT.Collect: are reserved in the Parcel Locker and can be collected through the MT.Collect Parcel Locker for a specific order or customer.

To facilitate the pickup process, a specific code is assigned to each reservation. This code serves as a unique identifier and allows the customer to access their reserved products. The customer typically provides this code at the MT.Matic/MT.Collect, which then retrieves the reserved items for the customer to pick up.

MT.Matic refers to our automated reservation system, designed to optimize inventory management and ensure efficient order fulfillment. The MT.MATIC SLIM is an intelligent wall dispenser linked to your Meditech pharmacy robot. Customers will still be able to click & collect products and enjoy your 24/7 pharmacy service.